Are you getting error messages 'Setup could not detect your product', TV Tuner not available' or 'Unable to locate capture filter' after Windows 10 installed an update?
If you do not have your original WinTV CD-ROM but would like to update to WinTV v7 or WinTV v8, you can purchase a new CD on the Hauppauge webstore for $9.95 To install the WinTV v7 application update Download the WinTV v7 installation package to your PC. After downloading this file, the file is normally saved in the Download directory on your PC. WinTV v8 currently supports the following TV tuner products: All WinTV-HVR digital TV tuners (such as the WinTV-HVR-955Q, the WinTV-HVR-2205 and HVR-2255, etc.), plus the WinTV-NOVA and WinTV-MiniStick products in Europe and Asia. This video shows you how to install the WinTV v8 or the WinTV v8.5 application. If you are a current WinTV v7 user who does not have your original WinTV v7 CD-ROM but would like to update to WinTV v8, you can purchase a new WinTV v8.5 Activation Code on the Hauppauge webstore. This can then be used to activate WinTV v8. WinTV v8 application and TV tuner driver download package. WinTV Extend: Live TV on your iPad/iPhone, Android device, PC or Mac. WinTV Extend is an Internet video streaming application built into some versions of the WinTV v8 and WinTV v7.2 applications.WinTV Extend takes the live TV signal from any Hauppauge TV tuner and converts the TV signal into a form which is compatible with an iPad, iPhone, iPod Touch, PC or Mac computer.
This is a known 'feature' of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.
The latest versions of WinTV v10, v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this, click here.
Questions or problems? Please contact Hauppauge support at: techsupport@hauppauge.com
Prodinfo: get information on your Hauppauge TV tuner
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
HCWClear: remove the Hauppauge driver and applications from your PC
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.
Digital Signal Monitor: displays the relative strength of the digital signal on the channel you are tuned to
The Signal Monitor is a handy tool which can be used to either adjust your digital TV antenna, or when used with digital cable TV, to know if your digital signal is too weak to receive a signal without distortion.
Rescan for TV channels: How to re-scan for channels in the WinTV application
If your TV channel line up has changed due to a change in transmission frequencies, we recommend that you erase the WinTV channel database before you re-scan for channels.
IR Blaster setup
The IR Blaster is suppored on some model HD PVR 2's and the Colossus 2. Learn how to setup the IR Blaster to control your cable or satellite set top box in WinTV v10.
Windows 10 requires special drivers to avoid errors during the Hauppauge product installation.
The latest versions of WinTV v10, 8.5 and WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.
North America products
- WinTV-dualHD
- WinTV-quadHD USB
- ImpactVCB-e
- HD PVR 2 (all models)
European products
- WinTV-dualHD, WinTV-soloHD
How to find the product code of your Hauppauge product:
Hauppauge product codes on WinTV internal boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.
On the MediaMVP, WinTV-USB and other 'boxes', the product code is normally on a label on the bottom of the case.
165xxx WinTV-quadHD PCIe
204xxx WinTV-dualHD
111401, 72001 WinTV-HVR-955Q, WinTV-HVR-950Q
72301, 65301 111XXX WinTV-HVR-850
65XXX WinTV-HVR-950
1111XX WinTV-HVR-850, WinTV-Analog Stick
67XXX WinTV-HVR-1150
22XXX, 79XXX, 118xxx WinTV-HVR-1250, -1260, -1265
723x WinTV-HVR-1260 (HP)
77XXX WinTV-HVR-1500
74XXX WinTV-HVR-1600
78XXX WinTV-HVR-1800
85XXX WinTV-HVR-1850
75XXX WinTV-HVR-1950
88XXX WinTV-HVR-2250
23XXX WinTV-PVR-500
26XXX, 25XXX WinTV-PVR-150
28XXX WinTV-PVR-160
29XXX, 24XXX WinTV-PVR-USB2
48XXX WinTV-PVR-250/350
32XXX WinTV-PVR-250
30XXX WinTV-PVR-250
122XXX USB-Live2
131201 Colossus
Wintv V8 Update Software
878 or 848 based WinTV boards:37XXX
38XXX
44XXX56XXX
58XXX
60XXX
61XXX
62XXX
64XXX
34XXX 88X based WinTV boards
86XXX MediaMVP
110XXX MediaMVP-HD
49XXX HD PVR
Hauppauge has a new SDK available for .NET applications. The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.
The SDK is provided under NDA and can be requested at techsupport@hauppauge.com or sdk@hauppauge.co.uk
Click the below link to get the latest WinTV v8.5 application and TV tuner driver download package
File name: WinTV-NOVA-TD-Stick_Driver_3_11_31107.exe
Version: 3.11.31107
Size: 1.9 MB
To install the latest Windows driver only:
Leave your WinTV-Nova-TD stick plugged into your PC. Follow the following steps:
- Download the WinTV-Nova-TD stick driver update.
- Click to install. This will install the WinTV-Nova-TD stick Windows driver.
- At the completion of the driver install, you should see a message which says Drivers have been updated successfully.
- At this point, the Windows driver will be installed.
WinTV Digital Signal Strength Indicator
The WinTV Digital Signal Strength indicator displays information about the quality of the digital TV channel you are watching. This application is used with the WinTV v6 and WinTV v7 applications.
Wintv V8 Update Latest
Click here for instructions on using this application.
Wintv V8 Updates
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
Wintv V8 Updater
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the Wintv program.