“Holy crap!”, stated a customer as I was demonstrating one of our products. I wasn’t sure if he thought a feature I was showing him was a horrible idea or a great one!
How to Restore Windows Vault Passwords? Click on the Restore vault link in the Credential Manager. This will bring up the Stored User Names and Passwords wizard. Select your credential backup file which you have created previously. You are asked to press Ctrl+Alt+Delete in order to continue. This will only affect users that are trying to manually archive or restore mail items. Users will still be able to view their vaulted emails during these hours. Why don't I see the Enterprise Vault tab (Outlook 2013 or 2010) or the Enterprise Vault icons on my Outlook toolbar (Outlook 2003/2007)? By default, the Outlook Files folder is opened automatically, select an archive file you need to restore its information, and then click the Open button.
Mass Restore Solution
- Then within Outlook (Which I assume has been configured with the mail account) FileOpenPersonal Folders, browse to that documents location and open the data file, by default named outlook.pst. The new set of Personal Folders will now appear in the Folder tree view, you then have the option of copying data from this to the current set of.
- To recover “permanently” deleted items, click on the gray bar. A popup window appears showing deleted messages: Here's how to recover permanently deleted email in Outlook.com. To restore a permanently deleted message from Outlook.com, click to the left of the message you want to restore. A checkbox appears (make sure that it's checked).
Customers from different industries, can have completely different requirements of a product. In this case, I was showing him an Outlook Add-in that can be used in a unique way to do a mass restore of Enterprise Vault archived items back to folders in an Exchange mailbox.
Quite a few law firms around the world use Enterprise Vault. Many of them also use a document management system to manage retention, such as NetDocuments ndMail or iManage Work. They typically have a way within Outlook, to push information from their mailbox into the document repository. One of the problems if they have mailbox management with Enterprise Vault, is that a lot of the messages they want to put into the document management system could be in the form of Enterprise Vault ‘stubs’, aka ‘short-cuts’. These stubs are not the full message and they never include the attachments. To resolve this issue, they will typically instruct their users to ‘restore’ the items from Enterprise Vault before putting them in the document management system. In Enterprise Vault, they can do that with a (non-magical) button in Outlook that looks like this:
There are two problems with this:
1) If there are a lot of messages in the folder/subfolders of a case, it can be very tedious to restore all the items.
2) Restoring the items leaves a copy in Enterprise Vault. Some law firms don’t want multiple copies of important messages. They want the document management system to be the system of record. If the document becomes expired there, they don’t want another copy to exist elsewhere (in Enterprise Vault, for example).
Microsoft Outlook Vault
Problem Solved
So, we came up with an Outlook Add-in which solves these two problems. It looks like this:
Press it, and you get the option to restore all short-cuts in the current folder and its subfolders, as shown in this animated GIF:
Outlook Vault Missing
Magic Button
We have a customer that has been using this button for over 9 years. They coined it the ‘Magic Button’ because it saves their attorneys so much time. It is crucial for them. If anything goes wrong (issues with updates to Enterprise Vault, etc.) we hear about it fast.
So, when I told this potential new customer that pressing the button would restore all items in the folder and subfolder, potentially thousands of items, he said “holy crap!”. My first thought was that he was concerned it would fill up the user’s mailbox. That was not the case. He was excited because he had been looking all over for a tool that would do this. This made my day and I realized we need to do a better job of getting the word out about this seemingly simple product that makes people’s daily tasks much easier. Hence this blog post!